"Air Astana continued success in being named the Best Airline in Central Asia underlines the high standards of onboard product and front-line staff service that they provide to customers. This is a fabulous achievement despite the crisis the airline industry has faced in the last 18 months” said Edward Plaisted, CEO of Skytrax.
The airline’s President and CEO, Yorkshireman Peter Foster, added “In spite of the challenges of the pandemic, top quality service delivery has continued to be a priority. I would like to thank our customers for their loyalty, and also my colleagues, who have shown great dedication in challenging circumstances, and who, I am pleased to say, have almost all returned to full-time work.”
Foster was awarded the OBE by Her Majesty Queen Elizabeth II in 2015 for services to British aviation in Kazakhstan. Air Astana is 49% owned by BAE Systems PLC.