Air Astana, the national airline of Kazakhstan, has received a prestigious Five Star Major Airline award from the Airline Passenger Experience Association (APEX). This is the third time that Air Astana has received a Five Star award from APEX
Using a five-star scale, nearly one million flights were rated by passengers across more than 600 airlines from around the world. Passengers were also given the opportunity to provide anonymous ratings in five subcategories: seat comfort, cabin service, food and beverage, entertainment, and Wi-Fi.
APEX is one of the world’s largest international airline associations and serves to strengthen the worldwide airline industry by setting key airline standards and highlighting well-deserved recognition across the airline industry. The APEX Official Airline Ratings™ are independently certified by a professional external auditing company.
Using a five-star scale, nearly one million flights were rated by passengers across more than 600 airlines from around the world. Passengers were also given the opportunity to provide anonymous ratings in five subcategories: seat comfort, cabin service, food and beverage, entertainment, and Wi-Fi.
APEX is one of the world’s largest international airline associations and serves to strengthen the worldwide airline industry by setting key airline standards and highlighting well-deserved recognition across the airline industry. The APEX Official Airline Ratings™ are independently certified by a professional external auditing company.
Air Astana is 49% owned by BAE Systems and its Chairman and CEO is Englishman Peter Foster, OBE. Skytrax has named it The Best Airline in Central Asia and India for the last six yeas in a row.
Commenting on this latest award, Ms. Margaret Phelan, Vice-President Inflight Services said, “We are honoured to receive this prestigious award and be amongst major international airlines awarded Five Stars, the highest rated tier. Air Astana is continuously upgrading its onboard passenger experience to provide the very highest quality of service. We deeply appreciate all those passengers who gave us their vote.”
Commenting on this latest award, Ms. Margaret Phelan, Vice-President Inflight Services said, “We are honoured to receive this prestigious award and be amongst major international airlines awarded Five Stars, the highest rated tier. Air Astana is continuously upgrading its onboard passenger experience to provide the very highest quality of service. We deeply appreciate all those passengers who gave us their vote.”